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Welcome to Ecuador & the Galapagos Islands

Ecuador is a one-of-a-kind country where four worlds coexist in a unique way. The Pacific Coast the Andes the Amazon region and the
Galapagos Islands constitute Ecuador’s geography and cultural identity and make it beyond doubt a destiny appropriate for every taste and a
once-in-a-lifetime experience.
We have created an environment and chosen a tour where you can both enjoy and learn what has taken many years of research -and centuries
of debate- to discover. Your visit is an example of how human beings are currently able to respect and protect nature.
Kleintours extends its most cordial welcome to Ecuador and wishes you a happy and pleasant stay with us.

General facts about Ecuador
Time Zone: Ecuador is located at GMT -5 Eastern Standard Time zone. The Galapagos Islands are one hour behind mainland Ecuador although
the Legend and Coral ships are governed by mainland time.
Population: About 15 million. Spanish is the country’s official language and Quechua is spoken by many indigenous groups.
Religion: 95 Roman Catholic.
Capital: Quito.
Government: democracy.
Business Hours: In Quito and Guayaquil most stores banks businesses and foreign exchange offices are open from 9:00 to 18:00 Monday
through Friday. Shopping malls are open every day including weekends from 10:00 to 20:00 where you find bank branch offices and ATMs.

Kleintours emergency phone 24 hours / 7 days: 099-9456-205 & 0989-485-967
Av. Eloy Alfaro N34-11 y Catalina Aldaz business hours: Mon-Fri 08:30-17:30.
From overseas please dial 593-99 945-6205 & 5938-98 948-5967
January 1 New Year’s Day
February or March Mardi Gras Carnaval
March or April Holy Week Good Friday
May 1           Labor Day
May 24         Pichinchas Battle
July 25         Foundation of Guayaquil local
August 10     National Independence Day
October 9     Independence Day of Guayaquil
November 2   All Souls Day
November 3   Independence Day of Cuenca
December 6   Foundation of Quito
December 25 Christmas

- December 31st special end-of-year celebration with the burning of life-size effigies in the streets on New Year’s Eve young people disguised as
widows grieving for the dying year stop people in the streets and beg for money.
- Sometimes holidays are shifted to the following Friday so a long weekend can be enjoyed.

Main Indigenous Market Days:
Saturday: Otavalo Latacunga Zumbahua Pelileo Guaranda Riobamba Cotacachi Guano Azogues Loja.
Sunday: Chordeleg Guano Machachi Malacatos Loja Pujili Machachi Peguche Cuenca Salcedo Tulcan Saraguros Misahualli Lago Agrio Penipe
Sangolqui Santo Domingo de los Colorados Salasaca.
Monday: Ambato.
Tuesday: Latacunga Riobamba Guano.
Wednesday: Pujili Cotacachi Peguche Otavalo.
Thursday: Saquisili Cuenca Guamote Tulcan.
Friday: Ibarra Ingapirca.

Taxes: Government taxes are mandatory. The Galapagos National Park tax and the Galapagos National Institute Migration Control Card tax can be
prepaid thru us otherwise can be paid in cash directly. Credit cards and traveller checks are NOT accepted. Government taxes are subject to
change without prior notice:

-Galapagos National Park Children under 12 years old have 50 discount:
International travellers; US$100 for adults
Latin American countries; US$50 for adults
Ecuadorians; US$6 for adults

-Galapagos Government Council-Transit Control Card - Migration Control Card: US$10.00 per person no discounts apply.

Suggested Gratuities per day per person in US$
-Guides on mainland Ecuador US$10 Driver on mainland Ecuador US$ 8 hotel & airport portage US$ 1 p/suitcase.
- Guides in the Galapagos US$ 8 Crew in the Galapagos US$20
-Restaurants and coffee shops 10 of the bill

Domestic Flights & Luggage Allowance:

There is a 20-kg SOFT luggage allowance and a carry-on bag of 7-kg per passenger for all DOMESTIC flights including the Galapagos Islands.
Check-in time at the counter is usually AT LEAST one hour before departure for all domestic flights EXCEPT for flights to Galapagos which require
all passengers to be at the counter 1h30 hours BEFORE DEPARTURE.

Emergency Numbers:
For emergencies dial 911 Police 101 Firefighters 102 Red Cross 258 2482. There are very good hospitals and medical services both in Quito
and Guayaquil. Almost all hotels have a doctor on call for emergencies. Pharmacies and drugstores are open 24 hours a day.

Local area codes: Quito 02 Guayaquil 04 Cuenca 07 Galapagos 05
Cell phone you must first dial “098” or “099” and then the seven-digit number.
To call another country dial 00 country code area code phone number.

Water: We suggest you drink bottled water throughout your trip.

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